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Delivery Zone

We Deliver Everywhere in Tulum

Aldea Zama, La Veleta, Centro, Hotel Zone, jungle villas — if you're in Tulum, we'll find you. Always free.

Delivering today · 8am – 7pm · All Tulum
🗺️ Tulum Delivery Coverage
All zones active today
Caribbean Sea HOTEL ZONE Aldea Zama Upscale residential La Veleta ★ Our base · fastest delivery Centro Tulum town centre Sian Ka'an Buffer zone · villas We deliver here too JUNGLE & VILLAS Tulum Norte Beach & northern hotels Boca Paila Rd Hwy 307 Av. Tulum 📍 Aldea Bikes HQ FREE Delivery All shaded areas = free delivery We cover all of Tulum municipality ★ = Our base in La Veleta N↑ ~ 3 km
Stylised map for illustration. All of Tulum covered. Open in Google Maps →
Aldea Zama FREE

Our most popular delivery zone. The upscale residential neighbourhood where most mid-to-long-stay visitors stay. Wide, flat streets — perfect for cruisers.

🏘️ Residential streets 🌿 Jungle edges 🏪 Local shops nearby ⏱️ 10–20 min delivery
La Veleta ★ Our Base FREE · Fastest

Our home neighbourhood and the fastest delivery zone. Centrally located between Centro and Aldea Zama. Growing residential area with beautiful unpaved roads into the jungle.

🏠 Airbnbs & villas 🌴 Jungle access 🍽️ Local restaurants ⏱️ 5–15 min delivery
Tulum Centro FREE

The town centre — local restaurants, markets, pharmacies, and the ADO bus terminal. Great base for exploring on a bike. We deliver to hotels, hostels, and apartments here daily.

🚌 ADO Bus Terminal 🏪 Mercado 🏨 Hotels & hostels ⏱️ 15–25 min delivery
Hotel Zone / Zona Hotelera FREE

The strip along Boca Paila road with beach clubs, boutique hotels, and the famous Tulum Ruins. We deliver to all hotels and resorts in the zona hotelera. The beach road itself is one of Tulum's best bike routes.

🏛️ Tulum Ruins 🏖️ Beach clubs 🏨 Boutique hotels ⏱️ 20–35 min delivery
Sian Ka'an Buffer Zone FREE

The eco-sensitive zone south of the Hotel Zone, leading toward the Sian Ka'an Biosphere Reserve. We deliver to jungle villas and eco-lodges here — just send us your GPS pin via WhatsApp.

🌿 Eco-lodges 🦜 Biosphere access 📍 GPS pin OK ⏱️ 30–45 min delivery
Jungle Villas & Off-Grid FREE · Ask Us

Staying in a villa with no street address, down a dirt road, or off the grid completely? No problem. Send us a Google Maps pin or Airbnb name via WhatsApp and we'll find you.

📱 WhatsApp pin 🌴 No address needed 🏡 Private villas OK ⏱️ Varies by location
Our Delivery Promise

What We Guarantee

🚚
Always Free
Delivery and pickup are free on every rental, every time, everywhere in Tulum. No distance fee, no fuel surcharge, no small print.
⏰
On Time
We confirm your delivery window and send a WhatsApp 30 minutes before we arrive. If we're running late, we tell you. Always.
📍
We Find You
No street address? Staying in a jungle villa? Send us a WhatsApp pin. Our team knows every road, track, and unmapped lane in Tulum.
🌅
8am – 7pm Daily
Deliveries run every day of the year including public holidays. Early morning and late afternoon slots available. Same-day delivery possible with 2 hours notice.
🔒
Pickup Is Easy
When your rental ends, leave the bikes outside. You don't need to be there. Just WhatsApp us to confirm and we collect — no fuss.
💬
Communicate in Your Language
Our delivery team speaks English, Spanish, and French. No language barriers, no misunderstandings about location or timing.
Common Questions

Delivery FAQ

Yes. Free delivery and free pickup on every single rental. No minimum rental, no delivery radius, no added fees. It's not a promotion — it's our standard policy. Other companies charge $300 MXN extra for delivery; we never have.
Absolutely. This is very common in Tulum. When you book, just add a note with your Airbnb listing name, or send us a Google Maps pin on WhatsApp. Our team knows Tulum extremely well and will find you. If in doubt, we'll call or WhatsApp you 30 minutes before to confirm the location.
Our delivery window is 8am to 7pm every day of the year. If you need bikes for an early start, we recommend booking a delivery between 8am and 9am. Same-day bookings are welcome — we just need at least 2 hours notice before your desired delivery time.
Yes for delivery — we like to meet you, fit the bikes to your height, show you the lock combination, and make sure everything is right. For pickup at the end of your rental, you don't need to be there at all. Just leave the bikes outside and WhatsApp us.
We deliver to eco-lodges, off-grid villas, and properties well within the Sian Ka'an buffer zone. For very remote locations, we just ask that you WhatsApp us your exact coordinates or Google Maps pin when booking, and confirm the access road is passable by vehicle. We've never failed to deliver.

Not sure if we cover your area?

WhatsApp us your address or Airbnb link and we'll confirm in minutes.

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